How to Contact Support

We offer multiple channels to reach our technical support team:

  • Live Chat: Available to all partners and customers.

  • WhatsApp: You have to add your WhatsApp number to your account by raising a support request and transferring it to WhatsApp. This will record your number under that account for future use.

  • Email Support: If you’ve lost account access, contact us at support@360dialog.com. It is recommended to contact us from an email that is registered to your account or we will not be able to provide any account details due to data protection regulations.

  • Website Form: Support requests submitted via the website form receive a first response within 24 hours.

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