How to Contact Support
We offer multiple channels to reach our technical support team:
Live Chat: Available to all partners and customers.
WhatsApp: You have to add your WhatsApp number to your account by raising a support request and transferring it to WhatsApp. This will record your number under that account for future use.
Email Support: If you’ve lost account access, contact us at support@360dialog.com. It is recommended to contact us from an email that is registered to your account or we will not be able to provide any account details due to data protection regulations.
Website Form: Support requests submitted via the website form receive a first response within 24 hours.
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