After submitting your first WhatsApp Business Account through the WhatsApp Business Account Submission form, you will receive an email invite asking you to create a new password for your newly created account. Click on
Create Password and follow the instructions.
Access to 360Dialog Hub.
This is the Homescreen of the 360 Client Hub. Here you will be able to track all your WhatsApp Business Account numbers. When you first log into the Hub you will see your Whatsapp Account in
Each number connected to your account can be seen in a folder like this:
By clicking on (on the top right corner) you will get an overall view of the complete status of the account:
All statuses of both WABA Account and Phone Number will turn green when the number is active and running. At this point, the
Generate API Key button will become available.
By clicking you can access and review more information about the account and number like:
WABA Account External ID
IVR and Number Registration Preference
WABA Channel External ID
Once your account has been submited to Facebook, there are three steps that must must be completed (turn green) by you for your phone number to be connected with WhatsApp. These are:
Accept Message on Behalf:
Complete Facebook Business Verfication
Complete Number Registration
More information about the steps above: https://docs.360dialog.com/faq-and-guides/submission-process. Once these steps are done, you will be able to go live and access your API key.
After the number is successfully registered you will be able to retrieve your
D360-API-KEY in the Hub. Both the Whatsapp Account and Number should now be displayed in green colour (Connected).