Unlike the standard WhatsApp App or the WhatsApp Business App, the WhatsApp Business API is not an app, but rather an API that allows you to communicate with your customers at scale.
The WhatsApp Business API does not have a native frontend UI or inbox. All messages are received programmatically via webhooks. But don't worry, we have built a unique network of software vendors offering multiple versions of Messaging and WhatsApp Team Inbox solutions with tons of comprehensive features.
If you are a developer you can also integrate with our API directly.