Opening Hours & Response Time
The page describes our support team opening hours and response time.
Our Support Team is available during the following hours. All times are displayed in CET/CEST Central Europe Time.
Day | Time |
|---|---|
Monday | 24 hours |
Tuesday | 24 hours |
Wednesday | 24 hours |
Thursday | 24 hours |
Friday | 24 hours |
Saturday | 08:00 - 17:00 |
Sunday | 08:00 - 17:00 |
We offer Partner and Client Support in the following languages: English (primary), Brazilian Portuguese, German, Spanish and Russian.
Depending on your Pricing Plan we will provide a first response according to the table below:
Plan | First response time |
|---|---|
Basic | <24hrs |
Regular | <4hrs |
Premium | <30mins |
Note: First responses = First investigation done. We will provide a meaningful update about your issue. This is not an auto-reply.
Last modified 1mo ago