Why you should use 360dialog as Business Solution Provider (BSP)

Learn more about 360dialog, our differentials and pricing structure

360dialog is the only WhatsApp BSP focusing on API-only. This makes 360dialog the perfect BSP for developer centric businesses. As the 360dialog API looks exactly like the original WhatsApp Business API, developers can use the original specifications of the WhatsApp Business API and do not need any proprietary documentations.

Our differentials

360dialog is the right choice for any company looking for a reliable and cost-effective WhatsApp Business API access. We provide a robust hosting solution with a developer-friendly and lightweight messaging API at a competitive, scalable, and transparent flat-fee price.

All accounts have:

  • No markup on Session and Template Messages

  • No account activation costs

  • Unlimited volume of messages

  • We specialize in WhatsApp Business container hosting and offer Multi Connect, High Availability and On-Premise hosting solutions

  • All updates made by the Facebook and WhatsApp teams are launched in 2 weeks in our API

  • Security: We don't have access or store any of the messages exchanged through the API

  • 98%+ service level

  • Integrations are also made very easy with our Headless Inbox integration tool

Our partners

As an API-only company, we have a wide range of partners that are already integrated with our API and can offer extra services or functionalities such as automation, AI or omnichannel inboxes.

Our pricing

Our pricing is based on the monthly license fee per hosted WABA or Number.

Incoming & outgoing WhatsApp Session Messages are always unlimited - we never charge any extra cost per session message.

The license fee can vary according to the available bandwidth, since we have higher tier options for customers that exchange more than 10 messages per second.

We never charge any extra cost per Outgoing Template Messages, the WhatsApp fees are only passed through.

See more details about our pricing here.

Why use the WhatsApp Business API?

Recommended for medium and large businesses, the WhatsApp Business API allows companies to communicate with their customers at scale.

The WhatsApp Business API client offers many of the features provided by the WhatsApp consumer and business applications. The difference is that this application can be deployed on a server, providing a local API that allows you to programmatically send and receive messages and integrate this workflow with your own systems (e.g., CRMs, contact center platforms, etc.).

WhatsApp is ranked as the most used mobile messenger app in the world, with more than 2 billion monthly active users globally. More than 100 billion messages are sent each day on WhatsApp, and of those, 100 million messages per day are being sent by businesses using the WhatsApp Business API.

Not only is WhatsApp steadily rising as the most common, comfortable messaging platform for clients and businesses; 85% of consumers agree interacting with a business via messaging apps builds solid, recurring relationships with a business.

The satisfaction and conversion rates of clients who communicate with businesses using WhatsApp are astonishingly high compared to those of more traditional means of communication (email, phone calls, etc.), and tenfold the regular conversion rates of e-commerce businesses.

What is a Business Solution Provider (BSP)?

The WhatsApp Business API is only available through Business Solution Providers.

These BSPs can help you communicate with your customers on WhatsApp for the approved use cases of customer support and time-sensitive, personalized notifications.