Migration from Business App to Business API
Migration from the WhatsApp App or Business App => WhatsApp Business Platform
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3 different types of Account
Before registering a number for the WhatsApp Business Platform any existing WhatsApp Account consumer app or small business app) must be completely deleted. The process to fully delete a WhatsApp account can be found here:
How to delete your account | WhatsApp Help Center
Delete WhatsApp Account
Existing chats (chat history) cannot be imported from the WhatsApp App -> WhatsApp Business Platform.
Chats cannot be imported from the WhatsApp App to the WhatsApp Business Platform.
There is currently no option to import previous conversations.
Yes. You can now migrate phone numbers between WABAs and BSPs. Please check out our migration guide for more information.
Last modified 4mo ago