The Basics (Overview)
This document will help you to get started with the basics such as authorization, sending and receiving messages.
360dialog On-Premise API | 360dialog CloudAPI |
---|---|
https://waba.360dialog.io | https://waba-v2.360dialog.io |
If you want to send a message using the
/v1/messages/
endpoint, you must append the endpoint to your base URL then make the POST request. Below is an example of a full POST request to the resource:
https://waba.360dialog.io
/v1/messages
https://waba-v2.360dialog.io
/messages
Currently, there is only 1 method of authorization available
- API KEY
Retrieve your API Key
When making POST requests, JSON data specified must be sent as POST data payload.
Each request to the needs to be authorized by adding D360-API-KEY in the header with your unique API Key as a value will grant access.
Example for
POST
request with curl:curl \
-H "D360-API-KEY: {{your-api-key}}" \
-X POST \
https://{{base-url}}/v1/messages \
-H "Accept: application/json"
...
Example using Postman
You can send messages by making a
POST
call to the /messages
node regardless of message type. The content of the JSON message body differs for each type of message (text, image, etc.).
Below is a simple example to send a text message with 360dialog On-Premise hosting:POST {{base-url}}/v1/messages
{
"recipient_type": "individual",
"to": "whatsapp-id",
"type": "text",
"text": {
"body": "your-message-content"
}
}
You must configure a callback (webhook URL) to receive messages.
Webhooks are used for:
- Inbound message notifications: Use it to get a notification you when you have received a message + message content
- Message status notifications: Monitor the status of sent messages.
If a webhook event isn't delivered for any reason (e.g., the client is offline) or if the webhook request returns a HTTP status code other than 200, we will retry the webhook delivery. We continue retrying delivery with increasing delays up to a certain timeout (typically 24 hours, though this may vary), or until the delivery succeeds.
To deploy a live webhook that can receive webhook events from the WhatsApp Business API, your code must have the following:
- HTTPS support
- A valid SSL certificate
Your webhook must respond with status 200 for all incoming requests.
Send a POST request to the
/v1/configs/webhook
endpoint to set the resource. POST {{base-url}}/v1/configs/webhook
{
"url": "{{your-callback-url}}"
}
If the callback URL needs to be authorized by user,
USER
and PASS
should be provided in the header Authorization
that contains Basic base64(USER:PASS)
. Request body example for USER=
testuser
and PASS=testpass
{
"url": "{{your-callback-url}}",
"headers": {
"Authorization": "Basic {{token}}"
}
}
Now, when a message is sent or received, you will receive a message notification to your webhook URL 😀