template_014
, use bus_ticket_details
. Remember that someone from Facebook will be reviewing your templates. Providing more clarity gives reviewers context around how the template will be used.
Create context: if you need to write a message template to re-open the 24-hour window, we would suggest starting with some mention of the previous conversation thread.
Choose an appropriate category: don’t forget to use the correct message template type. Choosing the correct one will increase the chances of getting your templates approved and will provide more information to WhatsApp during the approval process. The categories you can choose are listed below.
Header (optional): you can add a title or choose which type of media you'll use for this header. Image, PDF and Video is supported.Hello {{1}}, the delivery {{2}} will arrive at {{3}}.
We received your message outside of our service hours😱, may we contact you again about your request? Then please answer with YES
I now have the answers to your question. If you want to continue the conversation, please answer YES