This document describes the health check component


Use the health node to check the status of your WhatsApp Business API client.
The health status is cached and refreshed only every 5 minutes so do not call the endpoint more than that). If your phone number is disconnected | uninitialized or unregistered - create a ticket with our Support Team and we will assist you to get the number reconnected.
In High Availability mode, only one Coreapp maintains a connection to the WhatsApp server. All other nodes (including the Primary Master) have a gateway_status of disconnected In Multiconnect mode with X shards, X Coreapps maintain a connection to the WhatsApp server. The Primary Master also connects to the WhatsApp server.
Best practices
When creating a ticket for our support team relating to a number, always include the health check response.