This document describes the health check component
healthnode to check the status of your WhatsApp Business API client.
The health status is cached and refreshed only every 5 minutes so do not call the endpoint more than that). If your phone number is
unregistered- create a ticket with our Support Team and we will assist you to get the number reconnected.
In High Availability mode, only one Coreapp maintains a connection to the WhatsApp server. All other nodes (including the Primary Master) have a
disconnectedIn Multiconnect mode with
XCoreapps maintain a connection to the WhatsApp server. The Primary Master also connects to the WhatsApp server.
When creating a ticket for our support team relating to a number, always include the health check response.
Health - On-Premises API - Documentation - Meta for Developers
Meta for Developers
Official Meta Documentation - Health