Health
This document describes the health check component
get
{{base-url}}
/v1/health
Healthcheck
Use the
health
node to check the status of your WhatsApp Business API client.The health status is cached and refreshed only every 5 minutes so do not call the endpoint more than that). If your phone number is
disconnected
| uninitialized
or unregistered
- create a ticket with our Support Team and we will assist you to get the number reconnected. In High Availability mode, only one Coreapp maintains a connection to the WhatsApp server. All other nodes (including the Primary Master) have a
gateway_status
of disconnected
In Multiconnect mode with X
shards, X
Coreapps maintain a connection to the WhatsApp server. The Primary Master also connects to the WhatsApp server.
Best practices
When creating a ticket for our support team relating to a number, always include the health check response.
Health - On-Premises API - Documentation - Meta for Developers
Meta for Developers
Official Meta Documentation - Health
Last modified 30d ago