Get Started

A short step-by-step guide to sending and receiving messages using a cloud-hosted version of the WhatsApp Business Platform.

Prerequisites & Basic Setup

1. Retrieve API Key

In order to send requests with the 360dialog Cloud API, you will need an API KEY.
Each registered WhatsApp phone number has its own API KEY

2. Set Webhook URL

To receive notifications for in- and outbound messages, you have to set a webhook URL, that we use as a destination for all notifications belonging to your WhatsApp phone number.

Send & Receive Messages

3. Send a message

Once you get the wa_id, you can start sending messages.
If this wa_id did not sent a message to your WhatsApp Business Account within the last 24 hours, you can only reach this number with a template message.

4. Receive a message

In case you have set a webhook URL as described in step 2. Set Webhook URL, you will have received a Outbound Message Status Notification for your test message by now.
There are several other types of notifications. Learn more about webhooks.