Is the WhatsApp Business API GDPR compliant? How is GDPR compliance guaranteed?
For European businesses, storage and processing (decryption & encryption) of user data (according to the GDPR) needs to happen within the EU to be compliant with GDPR. 360dialog’s services include WABA docker hosting in the country the business requires it. As e.g. many Russian customers require hosting in Russia, 360dialog provides hosting for them in the Yandex cloud.
In addition, as opposed to other BSPs, 360dialog does not store any decrypted messages.